Software Maintenance and Support
We provide software maintenance and support services so that your software product continues to operate at high levels. Our software maintenance and support experts proactively handle the maintenance of software to ensure it is bug-free at deployment.
Benefits of Software Maintenance and Support Services
Reduce Costs
By availing software maintenance services, you can track your software expenditure. Outsourcing software maintenance to a third-party reduces the costs of infrastructure and salaries of the in-house team.
Bug Fixing
Software maintenance helps protect the software from all types of bugs. Our team ensures to fix all the bugs so that the software continues to run without any issues.
Performance Improvement
Software maintenance and support program includes upgrades that are created to improve the overall functionality and performance of the software and increase its lifecycle.
Stay Up-to-date with Current Trends
Tech-dependent businesses go through several changes frequently. To stay ahead of trending technologies, it is essential to update your software from time to time. It helps you stay updated with emerging technologies.
Our Software Maintenance and Support Services
We believe that regular support and maintenance are essential to minimize issues and maximize efficiency. We provide software maintenance and support services that allow you to focus on your core business operations. Our team follows the best software maintenance practices to bring security and robustness to your software.
Adaptive Maintenance and Support
We implement adaptive maintenance and support to ensure that your software works even after you change your operating system or hardware. Our adaptive maintenance and support services include reconfiguration of hardware, updates in localization, alterations in the data format and integration of new and enhanced operating systems.
Corrective Maintenance and Support
We provide corrective software maintenance services to fix and resolve errors that occur due to design or programming. With a corrective maintenance approach, we can handle any problem that impedes performance and system functionality. Our corrective services also include the elimination of bugs and amending any glitches with the core algorithm of the software.
Perfective Maintenance and Support
We perform perfective maintenance and support to improve the performance of a system’s main information system. A software undergoes rigorous updates before it is launched. Therefore, we analyze your software thoroughly for modifications, rectifications, deletions, additions and improvements that it may require and take essential action.
Preventive Maintenance and Support
Our software maintenance and support team also ensures to make changes to the software to prevent future issues from occurring. By implementing preventive maintenance and support approach, we reduce risks and chances for failure. We can analyze your software’s future requirements and problems based on past occurrences and customers’ feedback.
Our Approach to Providing Software Maintenance and Support Services
Service Level Agreement
When starting a new project, our team creates an SLA (Service Level Agreement) that entails our response time and ensures the availability of our team to your needs.
System Analysis
After understanding your request, we gain an understanding of the defect in your software and evaluate your system to find the root cause. We also review the code attached to the dysfunctional feature.
Software Evaluation
Our software engineers provide a number of solutions to resolve software defects. We outline all potentially impacted features before documenting procedures and the impact of all software.
Implementation
By using debugging tools, drilling down to all lines of code and reviewing logs, our software maintenance and support team works to resolve and fix all issues provided in your support request.
Testing
We use a wide range of unit tests to ensure that all bugs are fixed and all features and functionalities are operating and stable. After testing the bugs, we deploy bug fixes to the production and get your feedback before closing the project.
Our Success Stories
Internet of Things
RIVA is a powerful multi-room audio solution controlled by iOS and Android devices to stream multiple speakers without any acoustic latency. Our team of developers, designers and architect teamed up with the OEM and platform provider to offer a robust and scalable app experience.
RIVA speakers are Google and Apple certified and have won the CES awards.
CMS and Mobile App Development
Big Brands Trust Us
WHAT OUR CUSTOMERS SAYING
Get Started Today
1. Contact Us
Fill out the contact form protected by NDA, book a calendar and schedule a Zoom Meeting with our experts.
2. Get a Consultation
Get on a call with our team to know the feasibility of your project idea.
3. Get a Cost Estimate
Based on the project requirements, we share a project proposal with budget and timeline estimates.
4. Project Kickoff
Once the project is signed, we bring together a team from a range of disciplines to kick start your project.
Start a conversation by filling the form
Once you let us know your requirement, our technical expert will schedule a call and discuss your idea in detail post sign of an NDA.
All information will be kept confidential.
Insights
A Complete Guide on SaaS for Healthcare Industry
The Healthcare sector utilizes the SaaS business model to increase accessibility and versatility without having to install and run.
What is Serverless Architecture and how it works?
Serverless Architecture is a software design model where a third-party service hosts applications and removes the need for server hardware and software management.
Top 6 Software Development Methodologies
Software Development Methodologies play a crucial role in developing the software. Choosing the right method determines the success of a project.
