The Hackett Group Announces Strategic Acquisition of Leading Gen AI Development Firm LeewayHertz
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Hospitality AI Consulting and Development Company

We are a leading AI consulting and development company dedicated to optimizing hospitality operations through AI implementation. Our expert team combines deep industry knowledge with advanced AI technologies like ML, NLP, GenAI and CV to offer comprehensive consulting and create tailored solutions that drive efficiency, boost revenue, and enhance customer satisfaction. We guide you through every phase of AI adoption, from strategic planning to full implementation, empowering your hospitality business to thrive in today’s competitive landscape.

Hospitality AI Consulting and Development Company
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AI Experts

Software Products Delivered

AI Solutions

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Our Hospitality AI Consulting and Development Services

AIML Strategy Consulting

AI/ML Strategy Consulting

Our expert consultants work closely with you to comprehensively understand your requirements, challenges, and goals. Through an in-depth analysis of your current processes and workflows, we pinpoint areas for enhancement and innovation. Using our industry knowledge and proven methodologies, we suggest the best technologies and solutions to improve your hospitality operations and support you through a strategic implementation plan.

PoC and MVP Development

PoC and MVP Development

We develop Proof of Concept (PoC) and Minimum Viable Product (MVP) solutions tailored for the hospitality industry, enabling rapid and cost-effective validation of your product concepts. Our approach ensures that initial prototypes are functional and closely aligned with your business goals and objectives, reducing risks and maximizing the potential for success in the competitive hospitality market.

Custom Insurance AI Solution Development

Custom Hospitality AI Solution Development

Our hospitality AI solutions are meticulously crafted to meet your unique business requirements and transform operations by streamlining processes and fostering innovation. From guest experience enhancement to operational efficiency, our enterprise-grade AI solutions elevate performance throughout the hospitality lifecycle. Our scalable solutions integrate seamlessly with your existing infrastructure, boosting efficiency and providing a competitive edge.

LLM Fine-tuning

LLM Fine-tuning

We specialize in fine-tuning LLMs for hospitality applications, optimizing their performance to meet industry-specific needs. By fine-tuning these models to your hospitality operations and datasets, we create AI solutions that understand specialized hospitality terminology, analyze guest behavior patterns, and generate actionable insights. Our tailored approach ensures that LLMs effectively support your operational goals, enhance guest experiences, and streamline decision-making processes.

Generative AI Development

Generative AI Development

We leverage advanced proprietary and open-source LLMs such as GPT, Llama, PaLM, Gemini, Mistral, and Claude to develop robust GenAI hospitality solutions tailored to your operational environment. Our expertise includes creating advanced booking systems, AI-powered chatbots for customer service, dynamic pricing optimization tools and more. These solutions are designed to enhance operational efficiency, optimize decision-making processes, and foster innovation across all facets of your hospitality operations.
Insurance AI Solutions Integration

Hospitality AI Solution Integration

We excel in seamlessly integrating AI solutions into your hospitality systems, including customer relationship management (CRM) software and booking and reservation systems, with minimal disruption. Our proven integration process ensures smooth operations while enhancing your system’s capabilities with cutting-edge AI technologies. By closely collaborating with your team, we gain a deep understanding of your infrastructure and specific operational requirements, guaranteeing a seamless transition.
AI-Agent-Copilot-Development

AI Agent/Copilot Development

We develop intelligent AI agents and copilots using leading tools like AutoGen Studio, Copilot Studio, Vertex AI, and crewAI. Powered by advanced LLMs, our AI agents and copilots excel in automating workflows, analyzing hospitality data, and enhancing guest support. They streamline tasks such as reservation management and dynamic pricing adjustments, meeting specific operational demands. Our solutions boost efficiency, decision-making, and innovation for hospitality businesses.
Data Engineering

Data Engineering

Our data engineering services span the entire data lifecycle including sourcing, cleansing, structuring, and enrichment. Specializing in data mining, analysis, annotation, and labeling, we play a crucial role in developing robust AI models tailored for hospitality applications. By leveraging advanced techniques and tools, we optimize hospitality data for machine learning, ensuring precise and reliable model training processes that enhance operational insights and guest experiences.
Maintenance and Support

Maintenance and Support

We are dedicated to ensuring your hospitality software operates at its best. Our expert team provides comprehensive support, including regular updates, bug fixes, and performance optimizations, all aimed at minimizing downtime and fortifying your systems. We stand alongside you, ensuring your hospitality operations maintain resilience and efficiency amid evolving challenges. This commitment ensures seamless guest experiences and operational excellence throughout your hospitality environment.

Hospitality AI Solutions We Build

Booking Software

Booking Software

Our AI-powered booking software transforms hotel and resort reservation management, streamlining the entire booking process. Using advanced AI and ML algorithms, it offers real-time availability updates, tailored recommendations, and dynamic pricing.

Travel Portals Development

Travel Portals Development

Our custom-built travel portals empower OTAs, travel agents, and DMCs to expand their reach. Our solutions feature integrated real-time booking, personalized recommendations, and intuitive navigation, creating user-friendly interfaces that streamline browsing and booking journeys.

Travel Planning Solutions

Travel Planning Solutions

Our comprehensive travel planning solutions optimize the planning process by leveraging AI algorithms and data analytics for personalized itinerary creation. They integrate with various APIs and platforms to offer seamless booking experiences, activity recommendations, and real-time updates.

CRM Solutions

CRM Solutions

Our AI-driven CRM solutions help maximize customer relationships through personalized marketing campaigns, proactive customer service, and efficient data management. We provide data-driven insights to enhance the overall guest experience, helping build guest loyalty and satisfaction.

Payment Management Software

Payment Management Software

We develop AI-driven payment management solutions for robust financial control systems. Our software automates billing and payment processing, handles real-time charges, manages invoices, and delivers detailed transaction statistics and comprehensive reporting.

POS Systems

POS Systems

We develop point-of-sale systems that hospitality businesses use to manage their sales and inventory efficiently. With our POS systems, businesses can operate orders, streamline payments, monitor resources, and generate reports concerning sales and productivity, all from a single platform.

Document Management Systems

Document Management Systems

Our document management systems ensure you stay organized and compliant with secure document storage and encryption. They feature automated workflows and version control, ensuring seamless collaboration and streamlined document handling for travel agencies, tour operators, and hospitality businesses.

Online Reputation Management Systems

Online Reputation Management Systems

We develop online reputation management software to maintain a positive online presence. Our ORM platform allows you to monitor review platforms, promptly address customer concerns, and build trust with potential clients, helping you effectively manage and improve your digital reputation.

Intelligent Chatbots and Virtual Assistants

Intelligent Chatbots and Virtual Assistants

We create AI-powered chatbots and virtual assistants to handle everything from answering guest questions to booking reservations. These AI-powered solutions provide 24/7 support and multilingual capabilities, enhancing customer service in the travel and hospitality industry.

Hotel Budgeting Software

Hotel Budgeting Software

Our hotel budgeting software offers tools for handling various accounting operations, including budgets, profit comparisons, financial statements, balance sheets, and payroll management. These softwares contribute to lower risks, significant cost savings, and facilitated accounting operations, streamlining financial management for hotels.

Property Management Systems

Property Management Systems

We deliver advanced property management systems to simplify daily activities in the hospitality industry. Our solutions incorporate many functions, such as booking control, visitor check-in/out, optimized accounting, room management, and analytics.

Hospitality Business Intelligence Software

Hospitality Business Intelligence Software

Our hospitality business intelligence software solutions provide a powerful view of all your hotel activities. These solutions provide real-time insights that allow hotel managers to see guests’ preferences and adjust their experience and service offerings to meet customer expectations for utmost loyalty.

What Differentiates the Hospitality AI Solutions We Build?

Automated Booking Management

Automated Booking Management

Our hospitality AI solutions leverage ML to optimize reservations, providing real-time availability updates and instant booking confirmations, reducing manual errors and overbookings.

Tailored Recommendations

Tailored Recommendations

Our AI solutions analyze guest data to offer highly personalized suggestions for services and activities based on their data.

User-friendly Interface

User-friendly Interface

Our hospitality AI solutions feature an intuitive, fast-loading interface optimized for all devices, ensuring a seamless user experience.

Multi-Payment Options

Multi-Payment Options

Our solutions support various payment methods to accommodate diverse guest preferences and international transactions.

Third-party System Integration

Third-party System Integration

Our AI solutions integrate seamlessly with existing PMS, CRM, and other hospitality systems, providing a unified operational view and facilitating streamlined data access across all platforms.

Security and Compliance

Security and Compliance

Our solutions include cutting-edge encryption, continuous security updates, and AI-powered threat detection, ensuring robust protection of guest data and compliance with global regulations.

Why Partner With LeewayHertz for Hospitality AI Development and Consulting?

Technical and Development Expertise

Technical and Development Expertise

Our expertise in developing tailored hospitality AI solutions includes using machine learning, NLP, GenAI and other advanced technologies to solve complex industry challenges. With deep technical knowledge and a proven track record, we deliver solutions that align with your needs, yielding significant and measurable results.

Extensive Experience

Extensive Experience

With extensive experience in the hospitality sector, we have a strong track record of designing and implementing advanced AI solutions. Our portfolio encompasses a wide range of projects, from predictive analytics for guest preferences to automated booking systems and comprehensive guest management solutions.

Agile Development Methodology

Agile Development Methodology

We utilize an agile development methodology to craft our hospitality AI solutions, promoting flexibility and adaptability. Our iterative process ensures continuous improvement, allowing your solution to evolve seamlessly with changing industry demands, maximizing efficiency and responsiveness.

Consistent Quality

Consistent Quality

Our commitment to excellence is evident at every stage of our hospitality software development. From gathering requirements to design, development, testing, and deployment, we adhere to industry best practices and quality standards, delivering innovative, reliable, and future-proof solutions.

Accelerated Software Delivery

Accelerated Software Delivery

Through Agile practices, CI/CD, and DevOps, we expedite MVP launches and frequent software releases, ensuring swift time-to-market for healthcare solutions. This ensures you stay ahead of the competition and respond quickly to market needs.

End-to-End Services

End-to-End Services

We offer comprehensive healthcare AI consulting and software development services, covering everything from initial planning to final product launch, tailored to specific project requirements. Our team supports you throughout the project lifecycle, ensuring successful implementation and beyond.

LeewayHertz’s Comprehensive Hospitality AI Consulting and Development Process

Initial Consultation and Needs Assessment

Initial Consultation and Needs Assessment

  • Understanding Business Goals: Define the hospitality problem the AI solution aims to address, such as enhancing guest experience, optimizing operations, or improving revenue management. Identify desired outcomes and key performance indicators (KPIs).
  • Data Analysis and Availability: Identify and assess existing data sources, such as guest feedback, booking data, and operational data. Evaluate their quality and availability to determine if they are sufficient to train an AI model.
  • Technical Feasibility: Evaluate the feasibility of AI solutions based on available resources, technology, and complexity of hospitality operations.
  • Project Scope and Timeline: Define the project scope, deliverables, and a realistic timeline for each project phase, considering the unique needs of the hospitality industry.
  • Implementation Roadmap: Develop a detailed roadmap for implementing the AI solution, outlining key milestones and timelines.
Solution Design

Solution Design

  • AI Algorithm Selection: Select the most suitable AI algorithms based on the identified problem and data, considering their strengths and limitations in the context of hospitality.
  • Solution Architecture: Design the overall architecture of the AI solution, including data pipelines, model training, inference, and integration with existing systems.
  • Develop a Conceptual Model: Create a high-level representation of the AI solution, including data flow, key components, and expected outputs.
  • Define Data Requirements: Specify data sources, data types, and data preprocessing steps needed for model training and deployment.
  • Design Integration Strategy: Plan how the AI solution will interact with existing IT systems and databases within the hospitality environment.
Data Preparation and Integration

Data Preparation and Integration

  • Data Collection: Gather relevant data from various sources, including property management systems (PMS), guest feedback, booking engines, and external sources.
  • Data Cleaning and Preprocessing: Cleanse and transform raw data to address inconsistencies, missing values, and outliers.
  • Feature Engineering: Use domain knowledge and data analysis to create meaningful features that enhance the model’s performance and interpretability.
  • Data Storage and Management: Establish a robust data infrastructure to store, manage, and access training data efficiently.
  • Data Integration and Validation: Combine data from different sources, ensuring data consistency and completeness.
  • Data Governance and Security: Implement policies and procedures for data security, privacy, and ethical use.
AI Solution Development

AI Solution Development

  • Application Architecture: Design a robust architecture that supports AI functionalities, ensuring scalability, performance, and integration capabilities with existing systems.
  • User Interface Design: Develop intuitive and interactive user interfaces (UIs) that enhance user experience (UX), focusing on usability and accessibility across different devices.
  • Model Implementation: Integrate selected AI model(s) seamlessly into the solution, ensuring they are optimized for efficiency, accuracy, and real-time processing as required by hospitality applications.
Testing and Quality Assurance

Testing and Quality Assurance

  • Unit Testing: Conduct unit tests on individual components of the AI solution to ensure their correctness and reliability.
  • Integration Testing: Test the integration of different components of the solution to ensure seamless interaction and data flow.
  • Performance Testing: Evaluate the AI solution’s performance under different conditions to ensure it meets the required speed, accuracy, and resource consumption.
  • Security Testing: Assess the security vulnerabilities of the AI solution and implement appropriate measures to safeguard sensitive data and prevent unauthorized access.
  • User Acceptance Testing (UAT): Involve relevant stakeholders in UAT to validate the solution’s usability, functionality, and compliance with their requirements.
Deployment and Integration

Deployment, Integration and Monitoring

  • Infrastructure Setup: Establish the necessary infrastructure for deploying the AI solution, including hardware and software configurations.
  • Deployment Process: Implement a smooth and efficient deployment process, ensuring minimal downtime and disruption to hospitality operations.
  • Integration with Existing Systems: Connect the AI solution with existing hospitality systems (e.g., PMS, CRM, booking engines) for data exchange and seamless operations.
  • Performance Monitoring: Continuously monitor the AI solution’s performance, tracking KPIs and identifying potential areas for improvement.
  • Model Retraining: Regularly retrain the AI model with new data to ensure its accuracy and performance remain consistent.
  • Feedback Loop: Establish a feedback loop to gather user feedback and insights, continuously refining the AI solution and addressing emerging needs.
  • Optimization and Improvement: Identify and implement optimizations to enhance the AI solution’s performance, efficiency, and user experience.

Big Brands Trust Us

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Our Artificial Intelligence Portfolio

Generative AI Application

Generative AI Application

LLM-powered App for Compliance and Security Access

LeewayHertz has partnered with Scrut to engineer an LLM-powered app designed to streamline access to compliance benchmarks, frameworks, and audit-relevant data for Scrut’s clientele. Drawing on Scrut’s proprietary data, our team utilized advanced embedding and prompt engineering techniques to seamlessly incorporate an LLM, yielding rapid query responses and upgraded user experiences. This initiative has equipped Scrut’s clients with a robust tool, fostering informed decision-making and providing clear insight into industry benchmarks as well as Scrut’s risk monitoring and mitigation strategies and services.
Generative AI Application
Geospatial Data Analysis

Data Analysis

Geospatial Data Analysis

A US-based geospatial intelligence and analytics firm sought LeewayHertz’s expertise to tackle a complex dataset with limited identifiers, aiming to derive valuable insights, identify patterns, spot unusual movements, and ensure data security. Our solution involved deploying a sophisticated data analysis pipeline, encompassing timestamp conversion, geocoding for contextual enrichment, clustering for pattern recognition, correlation analysis, and anomaly detection. Beyond unveiling intricate location-based patterns, our approach prioritized robust data security, resulting in the delivery of actionable intelligence that precisely met our client’s objectives.

Computer Vision Solution

Anomaly Detection System

LeewayHertz developed a computer vision-based anomaly detection system for NSG Group, a global leader in glass and glazing. The solution was designed to make their glass manufacturing process more efficient by swiftly identifying glass beading anomalies in real time. It analyzes live video feeds to swiftly identify irregularities and trigger alerts, allowing operators to intervene promptly and prevent glass breakage. This minimizes material wastage, enhances operational efficiency, and ensures superior product quality. By harnessing real-time anomaly detection and strategic alert triggering, the system significantly cuts costs, fosters proactive maintenance and enhances product standards.
Geospatial Data Analysis

AI Models We Have Expertise In

Claude

Get Started Today

1. Contact Us

Fill out the contact form protected by NDA, book a calendar and schedule a Zoom Meeting with our experts.

2. Get a Consultation

Get on a call with our team to know the feasibility of your project idea.

3. Get a Cost Estimate

Based on the project requirements, we share a project proposal with budget and timeline estimates.

4. Project Kickoff

Once the project is signed, we bring together a team from a range of disciplines to kick start your project.

Start a conversation by filling the form

Once you let us know your requirement, our technical expert will schedule a call and discuss your idea in detail post sign of an NDA.

All information will be kept confidential.

FAQs

What services does LeewayHertz offer as a hospitality AI development company?

LeewayHertz is a leading hospitality AI consulting and development company dedicated to empowering hospitality businesses with advanced AI solutions. Our comprehensive suite of services includes:

  • AI strategy & consulting: Collaborating closely with your team to define AI objectives, identify optimal use cases, and strategize a roadmap for successful implementation in your hospitality operations.
  • Hospitality AI solution development: Customizing and developing AI solutions tailored to your specific needs that enhance operational efficiency and guest experiences.
  • Hospitality AI agent development: Creating intelligent AI agents capable of managing guest interactions and automating tasks such as reservation handling and personalized service delivery, thereby improving overall guest satisfaction.
  • Hospitality AI copilot development: Developing AI copilots to support staff in various operational tasks, from real-time guest service enhancements to optimizing workflow efficiency and decision-making processes.
  • LLM fine-tuning: Optimizing Language Model (LLM) capabilities to accurately interpret and respond to hospitality-specific terminology and operational nuances, ensuring precise and effective AI performance.
  • GenAI development: Innovating hospitality operations with data-driven GenAI applications that optimize service delivery, enhance guest experiences, and improve operational efficiency through insightful analytics and solutions.
  • Data engineering: Expertly preparing, managing, and optimizing hospitality data essential for hospitality AI solutions, ensuring it is structured, clean, and ready for accurate processing and analysis.
  • Maintenance and support: Providing ongoing maintenance and support services to ensure your AI solutions remain robust and perform optimally, including regular updates, troubleshooting, and proactive performance monitoring.

LeewayHertz is committed to delivering cutting-edge hospitality AI solutions that drive tangible business outcomes, elevate guest satisfaction, and empower hospitality businesses to thrive in a competitive market.

How does LeewayHertz help businesses as a hospitality AI consulting company?

As a hospitality AI consulting company, LeewayHertz plays a crucial role in helping businesses understand the potential of AI technologies and how they can be applied to solve specific industry challenges. LeewayHertz offers expert guidance on selecting the right AI tools, designing custom solutions, and implementing them effectively. They also provide support to ensure the AI systems are used to their full potential, delivering long-term value and improving overall business performance.

What are the benefits of using AI for your hospitality business?

AI is transforming the hospitality sector, offering businesses significant advantages:

  • Personalized guest experiences: Analyzing guest data, predicting preferences, and delivering customized services that enhance satisfaction and loyalty.
  • Increased operational efficiency: Automating routine tasks such as reservations and check-ins, optimizing resource allocation, and streamlining operations to reduce costs and improve productivity.
  • Enhanced guest satisfaction: Providing round-the-clock customer support through AI-driven chatbots, ensuring faster response times and personalized interactions that elevate the overall guest experience.
  • Actionable insights: Analyzing vast amounts of data, uncovering customer behavior patterns, identifying trends, and gaining actionable insights that inform strategic decisions and marketing efforts.
  • Optimized revenue management: Implementing AI-driven dynamic pricing strategies and demand forecasting models to maximize revenue and occupancy rates based on real-time market conditions.
  • Streamlining Operations: Integrating AI into operational workflows for inventory management, maintenance scheduling, and staff management optimizes efficiency across all departments.

AI empowers hospitality businesses to deliver superior guest experiences, operate more efficiently, and stay competitive in a rapidly evolving industry landscape.

Why should I choose LeewayHertz as my hospitality AI consulting and development partner?

As a leading hospitality AI company, LeewayHertz distinguishes itself through:

  • Industry expertise: We have a proven track record of delivering successful AI projects in the hospitality industry.
  • Experienced team: Our team comprises skilled AI developers, analysts, and Hospitality AI consultants with deep industry knowledge.
  • Customized solutions: We tailor our AI solutions to your unique business requirements and goals.
  • End-to-end services: We offer a full range of services, from strategy consulting to development and implementation.
  • Strong commitment to customer success: We are dedicated to ensuring your AI projects deliver tangible results.

What is hospitality AI copilot development, and how can it help my business?

Hospitality AI copilot development involves creating AI assistants that work alongside your staff to manage tasks, provide real-time insights, and automate routine processes. These AI copilots can help with tasks such as managing reservations, monitoring guest preferences, and providing instant access to critical information. By implementing AI copilots, your business can increase productivity, improve service quality, and enhance the overall guest experience. LeewayHertz’s expertise in AI copilot development ensures that these copilots are tailored to your specific needs and deliver tangible benefits.

How does LeewayHertz approach hospitality AI agent development?

LeewayHertz approaches hospitality AI agent development by first understanding the unique needs and challenges of your business. They use advanced tools such as AutoGen Studio, Vertex AI and crewAI to develop intelligent AI agents that can automate various tasks, such as reservation management, guest communication, and data analysis. These AI agents are designed to be intuitive and user-friendly, integrating seamlessly with your existing systems. LeewayHertz ensures that the AI agents are thoroughly tested and optimized to deliver reliable performance and enhance operational efficiency.

What is the cost of developing a hospitality AI solution?

The cost of developing a Hospitality AI solution varies depending on factors such as:

  • Project scope and complexity: The more complex the solution, the higher the development cost.
  • Data requirements: The volume and quality of data needed for training the AI model.
  • Integration requirements: The level of integration with existing systems.

We provide a detailed cost breakdown and project estimates during the initial consultation phase.

Does LeewayHertz offer ongoing support and maintenance for hospitality AI solutions?

Yes, we offer comprehensive support and maintenance services for all our hospitality AI solutions, including:

  • Monitoring and performance optimization: We continuously monitor the AI solution’s performance and make necessary adjustments to ensure optimal results.
  • Bug fixes and updates: We provide regular updates and bug fixes to keep the AI solution up-to-date and secure.
  • Technical support: We offer prompt and reliable technical support for any issues you may encounter.
  • Training and documentation: We provide comprehensive training materials and documentation to help you understand and manage the AI solution.

How can I initiate the development of a hospitality AI solution with LeewayHertz?

To get started with LeewayHertz and explore how AI can benefit your hospitality business, simply:

  • Contact us: Schedule a free consultation to discuss your business needs and explore potential AI solutions.
  • Share your goals: Tell us your objectives, challenges, and desired outcomes for AI implementation.
  • Explore possibilities: We will discuss relevant AI use cases, present potential solutions, and provide a detailed project roadmap.

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